Customer Testimonials

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Cars Apr 6, 2021

ON MARCH 30 WHILE WORKING IN IOWA CITY MY DAUGHTER AND SON-IN-LAW LOCKED THEMSELVES OUT OF THEIR VEHICLE. THIS MADE ME REALIZE WHAT A BAD SPOT I COULD BE IN WITH ONLY ONE WORKING KEY. SO ON THE WAY EAST I STOPPED AT BROWN'S DODGE TO SEE IF THEY COULD DO ANYTHING WITH MY 2 DEFECTIVE KEY FOBS. WITHIN 10 MINUTES OF MY ARRIVAL MR. JOE BEEKMAN A VERY NICE COURTEOUS SERVICE ADVISOR WAS WORKING HIS MAGIC ON MY DEFECTIVE FOB. 20 MINUTES LATER I WAS OUT THE DOOR WITH 3 WORKING KEYS. MR. JOE BEEKMAN IS A GREAT ASSET TO YOUR COMPANY.

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Cars Dec 24, 2020

Brown’s sales and supporting technical and administrative staffs provided a great customer service experience throughout the transaction. Their product knowledge was top notch and their sales approach efficient and free from high pressure tactics. Just what’s necessary to foster a long term business relationship.

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Cars Dec 1, 2020

They made buying a car. a real enjoyable experience. It started with locating a vehicle I liked on line.And continued on through the entire process of purchasing a vehicle. The salesperson was a real polite young man who made everything real clear when talking thru the jargon that all salespersons use. And being a hometown dealership I knew relatives of many of the people that work at Brown's in West Branch

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Cars Nov 8, 2019

I purchased a used 2005 Jeep Grand Cherokee last weekend from Browns and I couldn’t off been more satisfied by the process. Not only were they very easy to work with, but they went above and beyond to make sure I was happy and more than comfortable in this process. I never felt pressured and would recommend them to anyone in the hunt for a new or used vehicle.

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DealerRater Mar 26, 2017

Joe helped me on every step. Easy to talk to and seemed concerned and honest about helping me all the way threw my experience thanks

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DealerRater Feb 12, 2017

we work with Joe Stroppel on the purchase of our new jeep Cherokee for my wife . Joe was very helpful in every way at explaining all the many features of this car.

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DealerRater Dec 21, 2015

Quality people with quality service an true caring for the customer!! Joe did an excellent job of sales, knowledge of vehicle and getting the vehicle I wanted!! Genuine person..

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DealerRater Mar 22, 2012

I give West Branch Dodge a 5* rating because they were friendly, very competitive in their price, great customer service when we brought our vehicle in for service, and left us with a great overall experiance. We will continue to use West Branch Dodge for our future needs.

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DealerRater Jan 30, 2012

I have bought several new cars from West Branch including a new 2009 Dodge Challenger R/T, a 2010 Dodge Dakota 4x4, and a 2010 Dodge Ram R/T 4x4. Each time the price and service were absolutely wonderful. I would highly recommend this dealer to anyone looking for a vehicle. Todd and his Father know their product and make buying a car very easy.

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